GUIDELINES FOR THE PROMOTIONAL CAMPAIGN FOR TRANSPORT PROVIDERS
This document constitutes the official explanation of the technical and settlement principles of the Promotional Campaign addressed to Customers using the Clicktrans Website and Application. Its purpose is to illustrate the applicable settlement rules and the changes displayed in the Website and Application interface.
I. GENERAL PRINCIPLES AND FINANCIAL SETTLEMENT RULES
1. The purpose of the Promotion is to support Transport Providers in obtaining transport orders from Users of the Website (Customers). The Promotion applies exclusively to the first Shipment posted by a given Customer and covers all transport categories, with the "Removals" category expressly excluded. The Promotion applies exclusively to Users of the clicktrans.pl domain.
2. The discount mechanism of the Promotional Campaign consists of reducing the total price displayed in the system for the duration of the Promotion. The Transport Provider shall bear no costs associated with such reduction. The discount granted shall be fully compensated by a corresponding reduction in the system Commission payable in respect of the relevant transaction.
3. Where a quote submitted by a Transport Provider is included in the Promotional Campaign, the following settlement procedure shall apply:
- during the promotional period, the Customer sees and accepts the quote at a price reduced by the amount of the promotional discount granted;
- when performing the transport service, the Transport Provider shall be bound by the reduced amount shown in the summary of the accepted quote. The Transport Provider is prohibited from requesting that the Customer pay the full amount applicable before the discount;
- as part of the internal settlement process within the system, the Commission shall be automatically reduced by an amount corresponding to the discount granted to the Customer.
4. In view of the mechanism described above, the Transport Provider shall not be entitled to claim any additional compensation or reimbursement of the difference in the price of the transport service, other than the reduction in the Commission referred to above.
5. Due to the platform's operating model, the process of providing the Customer with the promotional benefit is integrated into the system. This means that the Website provides the technical mechanism and compensates for the cost of the discount through a reduction in the Commission, while the final form of the promotional quote depends on the submission of a quotation within the applicable promotional period.
II. INTERFACE CHANGES AND NOTIFICATIONS FOR TRANSPORT PROVIDERS
To ensure full transparency, the Website shall display appropriate indicators in the Transport Provider interface informing the Transport Provider that a Listing is covered by the Promotion:
1. A dedicated information banner announcing the launch of the Promotion will be displayed in the Transport Provider's Account. Some Shipments covered by the Promotion will be marked with a special "Listing promotion applied" label.
2. If the Customer accepts a quote during the Promotion period, the Transport Provider will see an appropriate confirmation directly on the Website, in the post-transaction summary view. The summary will include a clear notice reminding the Transport Provider that the transport service has been agreed on promotional terms and that the Commission charged in respect of the relevant transport order will be reduced accordingly.
III. FINAL PROVISIONS
The above rules are intended as guidelines and supplement the Terms of Service of the Promotion and the Clicktrans Website Terms of Service. Any attempt to circumvent the promotional mechanism, in particular by requesting that Customers pay amounts higher than those officially accepted in the system under the Promotion, shall constitute a material breach of the Website rules and may result in immediate action being taken by Clicktrans.